Abstract : Over time, customer demands and service requirements evolve, making it essential for service industries to adapt to new technologies. This underscores the importance of upgrading existing systems and processes. This study focused on evaluating the current inventory and monitoring system for medical supplies in various municipalities and developing an improved system that delivers more accurate and efficient results. Through thorough analysis, the researcher designed a user-friendly, efficient, and more accurate system. The recording and encoding of beneficiary information have become paperless and faster compared to the old system. The study not only enhanced the system but also improved the services provided by rural health centers.